By Jill Dorris Johnson
First came the coronavirus pandemic, with its devastating upheaval of life and work as we knew them. Then, the worldwide spread of protests over systemic racial inequities that are still going on. Given the backdrop of the pandemic and recent protests, it’s no wonder anxiety is taking a toll.
Employers are increasingly asking what they can and should do, and here’s what’s clear: Today’s issues won’t be solved easily, especially when face-to-face interactions aren’t necessarily an option. Employers should communicate that employees aren’t alone – and reach out to their benefits teams and consultants to make sure resources are available. Here are two places to start:
- Consider the nuances behind the mental distress employees may be suffering. Those can provide guidance on options to help. Loneliness, for example, has been a shared burden as the pandemic shut everyone’s work and social outlets down. Another issue is isolation, not a new one at any time for marginalized employees. But the pain can intensify with today’s circumstances, especially when there are few allies for support.
- Vet and offer “levels” of support. Employee assistance programs (EAPs) offer mental health services that can be highly beneficial, but they tend to be underutilized and obstacles like availability of therapists can diminish their effectiveness. Additional options to consider include:
- Apps that are designed around principles of mindfulness and meditation to help users find relief from stress or lift depression. These typically have both paid and free options and sessions that walk users through breathing techniques or inspire them with stories of champions.
- Platforms that employers can sponsor which offer networks of therapists. Employees complete a self-assessment tool that is used in tandem with data compiled from patients and mental health professionals to develop a customized treatment plan. They are then assisted in screening and matching up with a therapist they feel comfortable with.
- A third level of assistance is provided through platforms that are geared to helping employers develop cultures that support mental health. This includes equipping managers with the tools they need to recognize when employees are struggling and teaching them how to be aware of the resources available to help.
The environment in which we are living today has pushed us to crisis levels for mental health. Addressing it is critical for employers from every perspective – improving productivity, reducing turnover and reducing costs. But it’s also just the right thing to do.
HUB International’s Human Resources Consulting professionals offer employers a comprehensive range of human resource strategy and support services in such areas as, human capital management, total rewards and HR technology.