Identify Theft Protection services provide individuals and their residence with Household Digital Protection. The assistance is available 24/7 in order to react swiftly and comprehensively to any data privacy issue or breach with a concierge-level breach response team and suite of services. The fraud specialists are armed with the knowledge to help reduce the risk of identity theft and provide unlimited resolution assistance, support and peace of mind should an individual fall victim.

Proactive Guidance

Practical, hands-on guidance and best practices for managing home networks and methods of communication, including:

  • Email hacking
  • Phishing email assist
  • Social media guidance and intrusion assist
  • System protection guidance from system compromises

Identity Monitoring

To help mitigate the risk of identity theft, the following identity monitoring and protection services are available:

  • Three bureau credit monitoring
  • Cyber monitoring of bank account and medical insurance claims
  • Unauthorized change of address alert
  • Sex offender alerting if living nearby
  • Court records alert if criminal acts are reported in client’s name
  • Payday loans monitoring alert if an unauthorized loan has been opened in client’s name
  • Social security trace can determine if unauthorized addresses are associated with social security number

Identity Management

The following identity management services are available with:

  • Power of attorney or legal guardianship misuse in assisted living situations
  • Receiving a breach victim notification
  • Home break-in that may lead to ID theft
  • Child risk education and ID protection
  • Use of an identity in the commission of a crime
  • An identity is falsely linked to a debt
  • Protection of identity in a disaster
  • Assistance in replacing lost documentation
  • Guidance for an email compromise event
  • Unauthorized use of an identity for employment
  • Guidance to prevent ID theft with estate planning
  • Determining financial identity fraud
  • Preparing for marriage or separation
  • Fraudulent medical insurance claims
  • Transition to active military duty
  • Relocation of residence
  • Tax identity theft
  • Pre-travel cyber guidance and tips

Expert Resolution Services

The following resolution services are provided:

  • Access to personal fraud specialist
  • Assistance with placement of fraud alerts
  • Access to the resolution center
  • Assistance filing police report
  • Fraud victim affidavit
  • Credit grantor notification
  • Governmental agency and association notification
  • Creation of a comprehensive case file
  • Active post fraud follow-up

Breach Response and Remediation

Best practices are in place to guide remediation such as understanding the types of data at risk. These services include: ƒ

  • Breach counseling to determine severity of the breach
  • Crisis management with public relations experts
  • Notification assistance to adhere to data breach communication requirements

Elective Breach Response Services

While some individuals may not have all the necessary resources to respond to a breach, additional services are available. If insurance coverage is identified, work can be managed directly with the insurance company’s claims department. Specific services include:

  • Notification to impacted individuals
  • Call handling for breach notification recipients
  • Remediation services for individuals impacted
  • Investigation and forensic services to find the cause of the breach

This list is not all-inclusive. Our Risk Services professionals will meet with you to discuss your goals and objectives, and develop a customized service plan with deliverables, and timelines that will address your needs and exceed your expectations. Contact us today to get started.