FAQs
Many renters assume their coverage only applies inside their unit. Most tenant insurance policies extend limited contents coverage to your personal belongings when they are away from home, including items stolen from your car, belongings taken during travel and personal property at a storage facility. Coverage limits for off-premises losses are typically lower than your overall contents limit, so it is worth confirming the specifics with your HUB advisor.
Common examples include a bicycle stolen from outside your building, a laptop taken from your car or luggage damaged or stolen while you travel. If you regularly carry high-value items outside your home, such as camera equipment or jewellery, you may want to add a scheduled articles endorsement to make sure those specific items are fully covered wherever you take them.
A deductible is the amount you pay out of pocket before your tenant insurance coverage applies to a claim. For example, if you have a $500 deductible and a covered theft results in $2,000 in losses, your insurer pays $1,500 and you cover the remaining $500.
Deductibles typically apply to contents and property claims but not to personal liability claims, which are typically covered without requiring a deductible payment.
Choosing a higher deductible lowers your monthly or annual premium, while a lower deductible means less out-of-pocket cost at the time of a claim. The right balance depends on your budget and how much financial risk you are comfortable carrying. A HUB advisor can walk you through the options and help you find a deductible that fits your situation.
If you sublet your rental unit to another person while you are away, your tenant insurance coverage may be affected or suspended entirely during the subletting period. Most tenant policies are written to cover you as the occupant of the unit, and having a subtenant in place changes the risk profile in ways that standard policies do not account for. Failing to notify your insurer of a sublet could result in a denied claim if something goes wrong during that period.
Before subletting, contact your HUB advisor to understand how your current policy responds and whether you need a temporary adjustment or additional coverage. The person subletting your unit also needs their own insurance, as your policy does not cover their belongings or personal liability.
Replacement cost and actual cash value are two different methods insurers use to calculate what you receive when a covered item is lost, stolen or damaged and the difference can have a significant impact on your payout.
Replacement cost pays you what it costs to buy a new equivalent item today, regardless of how old or worn the original was. Actual cash value factors in depreciation and pays you only what your item was worth at the time of the loss.
A laptop you purchased three years ago for $1,500 might have an actual cash value of only a few hundred dollars today. Under a replacement cost policy, you would receive enough to buy a comparable new model.
Under actual cash value coverage, you receive the depreciated amount and cover the rest yourself.
For most renters, replacement cost coverage offers stronger protection, particularly if you own electronics, furniture or appliances of any significant value. It is worth confirming which method your policy uses and considering an upgrade if your current coverage is based on actual cash value.
Your tenant insurance policy automatically covers you, your spouse and your dependent children living with you. A romantic partner who qualifies under the provincial definition of a common-law partner typically qualifies under the definition of spouse and does not need separate coverage. Definitions of common-law partner vary by province. A partner who does not meet this definition may need to be added to your policy as an additional insured.
One of the most common misconceptions about tenant insurance is that it covers everyone living in the unit. It does not. Roommates are not covered under your policy regardless of how long they have lived with you, and each roommate needs their own separate policy to protect their belongings and personal liability.
Coverage for dependent children living away from home depends on their situation and on your carrier. A child living in a college or university residence may have coverage under your policy, while a child renting off-campus typically needs their own but may be covered by certain carriers. A HUB advisor can confirm who qualifies under your specific policy and identify any gaps.
Tenant insurance is not required by law in Canada. However, many landlords include it as a condition of the lease agreement. If your lease requires tenant insurance and you do not obtain it, you risk being in breach of your lease, which can have serious consequences including eviction.
Beyond landlord requirements, tenant insurance is sound financial protection. The cost of replacing your personal belongings, covering a liability claim or paying for temporary accommodations out of pocket far outweighs the cost of a policy. A HUB advisor can help you get the right coverage in place quickly, whether you are signing a new lease or reviewing your current protection.
