Condos Association Insurance and Risk Advisory
Condo insurance has to address a split between the corporation's master policy and each unit owner's own policy. Bylaw-driven repair confusion, an earthquake deductible reaching into the millions and volunteer boards navigating this without staff create real exposure. HUB reviews bylaws against both policies.
Stay Ahead of Industry Challenges
Where bylaws decide who repairs what
Every condo-association HUB serves face the same challenges: two policies that do not always align, a deductible allocated to an owner and a board expected to navigate it without staff. HUB has seen one gap combine with the next and structured its approach accordingly.
When damage happens in a condo building, the bylaws — not the cause — decide who repairs it. A master policy vs unit owner insurance mismatch often isn't caught until a claim tests it. Owners need to know who's covered before that happens.
HUB reviews the bylaws' repair-responsibility assignment against the master policy and unit-owner policy side by side before a loss and confirms explicitly where legislation protects unit owners from subrogation, so the corporation and its owners know exactly who's covered for what.
The corporations that avoid a bylaw dispute are the ones that reviewed the repair-responsibility rules with their owners before a loss, not the ones explaining them for the first time during a claim.
Repair responsibility is clear before a loss happens; the master policy and unit-owner policies work together without a hidden gap, and owners understand upfront when legislation protects them from subrogation.
A condo's earthquake deductible can reach into the millions, allocated to each owner by unit entitlement. That bill can arrive alongside catastrophic damage, while premium increases add to the pressure. Standard reviews were never built to size this exposure. Both need attention before renewal.
HUB pairs individual earthquake deductible assessment coverage for owners who want to close that gap with proactive risk management, completed maintenance and water mitigation. This engagement with the broker months before renewal has measurably reduced premiums for corporations that did it.
The owners who aren't taken off guard by an earthquake assessment are the ones who bought the individual coverage before the event, not the ones learning their unit entitlement share for the first time after a quake.
An earthquake deductible assessment doesn't blindside an individual owner because the coverage was already in place, and proactive risk management keeps the condo's premium increase well below reactive peers.
Condo boards are expected to navigate structural-safety legislation, deductible allocation and insurer expectations largely alone. One high-rise condo that engaged its broker nearly a year early saved more than $400,000 in premium. Standard timelines were never built around volunteer capacity. Early engagement changes the outcome.
HUB connects with a Condo boards roughly 90 days before renewal, shares completed maintenance and risk-mitigation work directly with insurers and brings the broker into planning meetings so volunteer board members aren't left explaining complex insurance decisions to owners alone.
The condo boards councils getting the best renewal outcomes are the ones who brought their broker in months early and let a risk team build the case for insurers.
A volunteer board doesn't have to become an insurance expert to get a strong renewal, and risk-mitigation work gets translated into insurer-ready evidence months in advance rather than at the last minute.
Tailored Risk Solutions for Your Industry
One coordinated program built around your condo's shared structure
Generic single-owner property programs miss what makes condos different: a two-policy structure, deductible exposure allocated to individual owners and volunteer boards navigating both without dedicated staff. HUB coordinates bylaw review, deductible planning and renewal support into one condo association insurance structure built around those conditions.
It is the condo's bylaws, not the cause of the damage, that determine whether the corporation or the individual owner is responsible for repair after a loss, and a master policy vs unit owner insurance mismatch often isn't discovered until a claim tests it. HUB reviews the bylaws' repair-responsibility assignment against both the master policy and the unit-owner policy side by side before a loss occurs, closing the gap between what each policy assumes the other covers. That review also confirms, in plain terms, where applicable legislation protects unit owners and tenants from insurer subrogation; a counterintuitive but confirmed protection many owners and boards do not fully understand.
A condo's earthquake deductible can reach into the millions, and each owner is responsible for a proportional share calculated by unit entitlement, a bill that can arrive alongside catastrophic property damage itself. HUB offers individual earthquake deductible assessment coverage for owners who want to close that specific gap, reimbursing an owner's share of the corporation's deductible levy up to typical limits of $250,000. That individual coverage is paired with proactive risk management at the corporation level, completed maintenance, water mitigation programs and other risk-reduction work that insurers recognize and that has measurably reduced premiums for corporations that pursued it. Together, this addresses both the individual owner's exposure and the corporation's broader premium pressure in a hard market.
Condo boards are expected to navigate structural-safety legislation, earthquake deductible allocation and insurer expectations largely on their own, without the dedicated staff a larger organization would have. HUB connects with a board about 90 days before renewal, well ahead of a typical last-minute renewal conversation, and helps translate completed maintenance and risk-mitigation work into evidence insurers recognize. That support extends to bringing the broker directly into board meetings and the annual general meeting, so volunteer board members are not left explaining complex condo association insurance decisions to owners without expert support in the room.
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