Crisis Response & Recovery

Crisis response and recovery across every hazard type

From readiness to recovery, HUB helps organizations prepare for, respond to and bounce back from major disruption. Our all-hazards approach spans cyber incidents, severe weather, wildfire, earthquakes, infectious disease and workplace violence — combining strategic risk management, business continuity planning and coordinated response resources. So, when a real event hits, you act on a plan you've already built and tested, not a scramble made up in the moment.

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Why It Matters

A real event doesn't wait for departments to coordinate

When disruption strikes, your response speed depends on whether information technology (IT), human resources (HR), legal and facilities can execute one coordinated plan right away — instead of improvising how they'll work together for the first time under pressure. Most organizations don't fail during a crisis because they lacked resources. They fail because those resources were never organized into a single, accessible response framework. The difference between a controlled response and a costly one comes down to the planning done long before the event.

HUB's Approach

One coordinated framework, activated for whatever hazard hits

HUB supports your organization across the full arc of a disruption — readiness, response and recovery — with an all-hazards approach that doesn’t change based on the threat you face. Whether you’re dealing with a data breach, a wildfire or an active assailant incident, you draw on one connected framework rather than scattered, hazard-specific sources. That framework brings together the capabilities that keep organizations resilient, including strategic risk management, business continuity planning, disaster and crisis management, security analysis and cyber risk management.

Our Crisis Resource Centres put practical guides, checklists and response tips at your fingertips across cyber, earthquake, extreme heat, flood, hurricane, severe storms, violence, wildfire and winter weather. But the resources are only part of the picture. Because response effectiveness depends on the work done beforehand, we connect your crisis response directly to the business continuity plan you’ve already built and tested — so you can follow a proven playbook instead of starting from scratch mid-event. That commitment carries through to recovery, helping you protect employees and customers, limit losses and return to normal operations as quickly as possible.