Risk, Analytics and Claims Advisory
Organizations face rising claims costs, escalating litigation, volatile exposures and risk programs designed for a simpler environment. HUB's Risk & Claims practice combines strategic advisory, technology and hands-on claims advocacy to reduce total cost of risk and build the resilience organizations need to recover faster.
Stay Ahead of Business Challenges
Where claims complexity and exposure drive your total cost of risk higher
Risk and finance leaders navigating rising claim costs, limited data visibility, immature risk programs and unmapped operational exposures share a common challenge: their resources don't match the risk they face. Structured advisory across the full risk and claims lifecycle closes that space.
Top risk exposures
Our Practice Areas
Five connected domains that address the full risk and claims lifecycle
Risk & Claims is structured around five connected domains: preventing losses, building data visibility, strengthening risk strategy, preparing for operational disruption and managing claims when losses occur. Each domain reinforces the others — better data improves risk forecasting and stronger claims outcomes.
HUB’s Claims Management Services organizes hands-on claims advocacy work across the full claims lifecycle — from first notice of loss through complex claim escalation, carrier and third-party administrator (TPA) management and claims closure.
HUB's claims advocacy is structured around total cost of risk as the strategic frame, not administrative claims handling. This means proactive engagement with carriers and TPAs, strategic intervention on complex claims and claims closure programs.
HUB's risk technology and analytical advisory work is centered around the insight infrastructure that risk and finance leaders need to understand what is driving loss performance and whether current programs are working. This includes a customizable RMIS that supports analytics, benchmarking, claims administration, audit, safety and compliance tracking — giving organizations a single data environment rather than disconnected reports from multiple sources.
SCORE Analysis benchmarking capability allows organizations to compare their loss performance against peers, identify where their program is outperforming or underperforming the market and build the data-driven business case for risk investment. Loss forecasting, retention and collateral analysis and HUB's predictive total cost of risk (TCOR) modelling support the forward-looking financial analysis that CFOs and risk managers need to evaluate risk financing decisions, including captive feasibility.
Enterprise Risk Management (ERM) anchors HUB's complex risk strategy advisory work around building and sustaining an organization-wide risk management framework — the structured approach that identifies, quantifies and responds to risk systematically rather than reactively. HUB's ERM advisory covers risk identification and assessment, risk appetite and tolerance framework development, governance structure design, risk response strategies and integration with business planning.
HUB's advisory work centers Operational Risk Management across the specific operational exposures that create business interruption, reputational damage and crisis events for organizations that have not mapped or prepared for them, — including cyber security risk, business continuity, crisis response and recovery, workplace violence prevention, supply chain and product liability exposure and executive protection. Each of these creates distinct insurance and risk management implications that benefit from structured advisory rather than reactive response.
HUB's crisis response capability is supported by a full library of Crisis Resource Centers covering cyber security, natural hazards, infectious disease, severe weather and workplace violence events.
Safety & Loss Prevention structures HUB's advisory work around the loss control programs that reduce injury frequency, property damage and liability exposure before claims occur — occupational health and safety, fleet risk management, fire prevention, premises liability and natural hazard assessments. Organizations that invest in structured safety programs reduce the frequency and severity of losses that drive total cost of risk higher.
HUB's Impact
Reduce total cost of risk while protecting operations and profitability
When risk programs are structured around outcomes, not administration, results show up in claims frequency, claim cost and resilience. HUB's Risk & Claims practice has delivered measurable impact — from safety culture gains that reduce claims frequency to advocacy that accelerates resolution and cuts litigation expense.
Case studies
Insights for Your Business
More risk & claims resources
