Susan Murphy CEO Totten

Meet the Team: Susan Murphy


Appointed to her current role October 1, 2018, Susan works closely with Rob Keilty to drive continued success in this growing HUB region and for its clients.

Just prior to this, Susan was President and CEO of Totten Insurance Group, where she was responsible for providing leadership and direction and for managing the profitability of Totten as well as its partner insurance carriers.

Susan started her career in the life insurance industry with Sun Life Assurance Company with a focus on distribution, product development and strategic alliances. In 1998, she moved to the property and casualty sector and has held executive leadership positions with CNA Canada, GCAN Insurance (an OTPP company) and RSA Canada. Areas of specialty include product and program development, distribution management and market relationships.

In 2012, Susan moved to the broker side of the business and was appointed Executive Vice President and Chief Marketing Officer for HUB Ontario Region. In 2013, she was promoted to Executive Vice President and Chief Marketing Officer for HUB Canada where she played a key role in the development of organization strategy, product development and market relationships. 

Susan is a graduate of Harvard Business School and DePaul University’s Executive Leadership Program. She has written and contributed to many industry articles in national insurance publications.