HUB International Troy

Personal Insurance Customer Support

Johnston Lewis was formed in 1949 by Don Johnston and Charlie Lewis. Their idea was simple. Serve the community, keep a great reputation and success would follow from customers who share your values. Essentially JLA Insurance Group is still considered a Generalist. But our agency has evolved over the past 74 years by adding other partners and producers while concentrating on the following industries: Transportation, Contracting and Real Estate.

Established in 1949, Johnston Lewis Associates, also known as JLA Insurance Group, is an elite Independent Insurance Agency serving the needs of individuals, families, businesses, and the community both locally and nationally for Insurance, Employee Benefits, and Human Resource Servicing needs.

We pride ourselves to continuously expand and refine our process to better serve those clients who have selected us as their partner. We have built our business by earning the trust of our clients every day. We earn that trust using our two most important tools: Our people and the automation systems they use. Most of our team members have achieved the Certified Insurance Counselor or similar service designations proving dedication to an excellent client experience.

Over the past 70 years, we have proven that JLA stands ready to help clients make the right decisions, always deliver quality within reasonable time, and place clients' success first, all while creating a lifetime partner in the process.

HUB International King Drive is a privately held insurance brokerage providing exceptional resources and services from a local and national perspective. As part of HUB International Limited, we continue to grow the business both organically and through mergers and acquisitions. HUB International is the 7th largest insurance broker in the world with offices across the United States and Canada. 

One can learn a lot about an organization by what they value most. At our Corporate Drive insurance office, we value partnerships and everything we do is centered on the client relationship. We are never satisfied in just delivering what is expected. Our goal is to exceed expectations which we believe is the core to developing true, long lasting partnerships. 

Business Insurance and Risk Management Consulting - Our goal is to give you the risk management solutions you need to run your business more effectively based on your needs and expectations. Risk consulting, coverage analysis, loss control, and claims management are the cornerstones of our commercial property and casualty practice.

HUB International King Drive insurance office Core Values (DOTS):
Determination: Unsatisfied until we are the best. We go the extra mile for clients and colleagues.
Ownership: Responsible for each other, or clients and our goals.
Teamwork: Together we attain greater success.
Sincerity: Giving and Receiving direct and caring communication.