Physiotherapists
Liability coverage to give you a full range of motion.
Your treatments help patients enjoy greater mobility and a better quality of life. Don’t let your own quality of life be affected by the financial consequences of a single mistake.
Through our Physiosure program, we offer professional liability insurance designed specifically for registered/licensed physiotherapists and physiotherapy assistants. If you’re in good standing with your provincial regulatory college, you’re eligible for up to $5 million in protection against any liability arising from negligence or errors in your services. All physiotherapists are required to have professional liability coverage — and our program meets or exceeds the minimum insurance requirements of every regulatory college across Canada.

Signing up for Physiosure also allows you to purchase commercial general liability coverage, protecting you against claims for non-treatment-related injuries or property damage. This type of coverage is highly recommended if you provide treatment from your own home or in your clients’ homes.
Exclusive program of HUB International Ontario Limited and Trisura Guarantee Insurance Company
Coverage Details
Coverages available through the Physiosure program include:
- Professional liability ($5 million per Claim; annual aggregate limit of $5 million)
- Legal expenses against any professional conduct claim ($100,000 sublimit)
- Criminal investigation expenses (successfully defended) ($100,000 sublimit)
- Counselling expense arising out of sexual abuse (up to $10,000)
- This program is not affiliated with any association or college, and as such, there are no fees required to access it.
Note: This policy has no deductible. Policies under PhysioSure are claims-made. It will provide you with coverage only for claims made against you during the policy period arising out of professional services provided. Claims that are brought against you after your policy has expired are not covered. This is why it is very important to renew your policy every year. Most E&O policies are "claims-made".
In the event of individual cancellation, all premiums are fully retained
Automatic discovery period
If you retire or cease to practice in the physiotherapy profession for any reason, you will need to retain some professional liability coverage to protect against any claims made against you for wrongful acts that took place while you were practicing.
Physiotherapists: Your coverage can be extended for a period of time stipulated by the regulations of your provincial regulatory college, but only for wrongful acts committed before the date on which your practice ceased. For coverage to apply, we must receive written notice within 10 days of your practice ceasing.
Physiotherapy assistants: This coverage can be purchased upon request, we must receive written notice together with payment of the additional premium within 30 days of your practice ceasing. Once this coverage has been purchased, it cannot be cancelled and the premium is non-refundable.
Parental leave
You are required by your regulatory college to maintain insurance as long as you are an active registrant. If you take parental leave, your coverage can be extended for a period of 18 months following the start date of your leave but only for wrongful acts committed before that date. For coverage to apply, we must receive written notice within 10 days of the start of your leave.
If you’re an independent contractor or self-employed, it’s important to protect yourself with a commercial general liability policy in the event that someone is injured (by a slip or fall, for example) at the location where you practice.
Please familiarize yourself with these important points about our commercial general liability policy for physiotherapists and physiotherapy assistants:
- If you are an independent contractor, we strongly recommend that you review the contractual obligations of your service agreements to ensure you are meeting the coverage and limit requirements.
- If you practice in your home, note that business-related activities are not covered under a homeowners’ policy. If a patient is injured while visiting your home practice, you will not be covered for the associated liability unless you purchase a commercial general liability policy.
- If, as part of your business, you go into your client's homes or visit clients in long-term care facilities, it is imperative that you purchase a commercial general liability policy to protect against most common types of claims.
If you work in a public practice or rely on your employer's insurance, you may have a certain level of protection from your employer but all of your exposures may not be covered. A commercial general liability policy is therefore highly recommended.
Notice of Important Disclosures
We remain committed to transparency and accountability to our clients and strictly adhere to the regulations and industry standards set out by the Registered Insurance Brokers of Ontario (RIBO) and the Canadian Insurance Services Regulatory Organizations (CISRO). It’s important to us that you fully understand how we operate, the companies we represent and how we are compensated for the services and exceptional value we offer. Learn how we are compensated by the insurers and Managing General Agents we represent by clicking the below links and reviewing our Notice of Mandatory Disclosures:
Please read below for Important Information
As a customer, you trust us with your personal information. We honor that trust and are dedicated to safeguarding your personal information. Visit the link above to review our practice with respect to the collection, use and disclosure of your personal information.
How We Get Paid / Conflicts of Interest
We take pride in the services we provide to you. For our efforts we are compensated in a variety of ways, primarily in the form of commissions and contingency amounts paid by insurance companies, or in some cases, HUB owned Wholesale Insurance Brokerages and fees paid by clients or third parties. Visit the link above to review how we are compensated.
This is an exclusive program of Hub International Ontario Limited and Totten Insurance Group Inc., a wholesale broker owned by Hub International Ontario Limited
The Canadian Insurance Services Regulatory Organizations (CISRO) has published the Principles of Conduct for Insurance Intermediaries to help ensure the fair treatment of customers in the life & health and property & casualty insurance sectors. Visit the link above to review the Principles of Conduct document.
RIBO ‘About Your Insurance Broker’ Fact Sheet (for Ontario Clients Only)
As a customer, you have the right to professional advice from a broker who is well informed about the products they are selling. You have the right to be treated with fairness and integrity. Visit the link above to review what you should expect when dealing with a licensed insurance broker.
By selecting your Province, it is understood that you have read the Notice of Important Disclosures above and agree to the collection and use of your personal information for the purposes of obtaining an insurance quotation.
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Note we’ve recently upgraded to a new online experience. To manage or make changes to your policy, please choose an option below based on when you purchased your policy:
Policies purchased prior to September 3, 2025 OR after July 1, 2026
Policies purchased between September 3, 2025 and June 30, 2026
Brokerage Contact Information
HUB International Ontario ULC
675 Cochrane Drive, Suite 200, East Tower
Markham, ON, L3R OB8
Phone: 1-866-4PHYSIO (1-866-474-9746)
Fax: 905-948-0966
Email: [email protected]